Change or rekey · Whitby
Vintage Mortise Lock Service
The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all.
In plain words
Where the door has moved, the lock gets blamed. Solid wood doors in older houses swell in humid weather, shrink in winter and settle on their hinges, and a mortise lock that was set decades ago ends up with its latch and bolt aiming a little below the strike. Part of every vintage lock service is reading how the door hangs, tightening or packing the hinges, and moving or filing the strike so the latch catches and the bolt throws without lifting the handle. Often that alignment work, plus a clean and new springs, is the entire repair, and the customer gets back a door that closes with one hand.
How the visit goesThe knob flops loose on its spindle and never springs back to level. When you turn it the latch pulls in, but you have to push the knob back yourself, and lately the latch has started staying inside the door instead of catching.
Vintage Mortise Lock Service
How the visit goes
Condition of the wood around the pocket
The mortise pocket and the screw holes in the door edge carry the whole lock, so their state is part of the assessment. The locksmith probes the faceplate screws for grip, looks for cracks running from the pocket into the stile, and checks whether an earlier repair enlarged the pocket or packed it with something soft. Stripped holes, a split edge or a case that shifts when the knob is turned change the plan: dowelling and re-drilling, a hardwood filler, or longer screws may be needed before the rebuilt case can be trusted. Finding this now avoids surprises once the lock is back in the door.
Cutting a bit key to the lock
For a bit-key lock, keys are made to the case rather than copied from a pattern. A blank with the right bow, shank and bit size is chosen, then the bit is filed by hand to clear the wards inside the case and to lift each lever to the correct height. The key is tried, marked, filed again and tried again until it turns the bolt cleanly from both sides. A second key is made to match while the first is fresh. Where a working original exists, it is used as a guide and the new key is cut to it, and a worn original can itself be gently restored if the customer wants to keep using it.
The interior doors in step
Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.
Vintage Mortise Lock Service
In the van
Hardwood dowel and wood glue
Latch and hub springs
Deadbolt lever springs
Reproduction mortise case
Hub followers and lever packs
Vintage Mortise Lock Service
What affects the quote
Whether the door has to come off its hinges
Some mortise cases can be serviced with the door hanging in place, while a tight jamb or a stubborn case sometimes means lifting the door off its hinges onto a level bench. That step is identified once the case is open and the repair needs are clear.
Making the inside key-free
Fitting a thumb-turn or interior release to a deadbolt that was keyed on both sides is its own small item, and one most owners of an entry door choose to include.
Condition of the wood
Stripped screw holes, a loosened pocket or a split at the door edge need dowelling, shimming or gluing before the case can be trusted. That woodwork is quoted once the locksmith has seen the pocket empty.
What to have ready
- Can you send a photo of the plate in the door edge and one of the keyhole?
- Is the property designated as a heritage building?
- Roughly when was the house built, and is the door original to it?
Vintage Mortise Lock Service: questions
QuestionsHow should I look after the lock once it is serviced?
A drop of the right lock oil into the latch and bolt once a year is plenty. If the lock has a pin-tumbler cylinder, use whatever lubricant that cylinder's maker specifies, since some take a dry graphite or PTFE product and others a specified liquid one. Try the latch and deadbolt each spring and fall; if the bolt starts to scrape, the strike wants a small adjustment before anything is strained. Keep bit keys out of a pocket where they bend.
The lock works with the door open but not when it is closed. Is the lock broken?
Almost certainly not. That pattern means the door has moved in its frame so the latch and bolt no longer meet the strike squarely. Solid wood doors in older houses swell in humid weather and settle on their hinges over the years. The service adjusts or shims the strike and tightens or packs the hinges so the bolt throws without lifting the door, and the lock itself is usually cleaned and lubricated at the same time.
Why does my knob turn without moving the latch?
Most often the square hole in the hub inside the case has rounded with age, or the spindle has worn, so the knob turns a good way before it grips. Loose knob set screws produce the same slack. Less often a latch spring has broken and the latch is simply sitting inside the door. All of these are corrected during service by replacing the spindle and screws, bushing or replacing the hub, or fitting a new spring.
Related services
- Deadbolt InstallationThe back door has a deadbolt in name only: a short bolt, a thin brass strike held by two little screws, and a jamb you can flex with your palm.
- Lock Replacement & UpgradeThe keys the seller handed over came in a sandwich bag: six unlabelled copies for two locks of different makes from different decades.
- Smart Lock InstallationHalf the evenings someone asks whether the back door got locked, and nobody is sure.