Commercial · Whitby
Commercial-Grade Lock Replacement
Head office wants every branch keyed alike under one system, and half the locations are still running whatever lockset the original contractor happened to install years ago.
In plain words
For a business running several locations, this service is often less about one broken lock and more about bringing every door onto a single, manageable key or interchangeable-core system. The locksmith surveys what is currently on each door, works out a keying structure the business can actually administer, from a single master down to individual change keys, and replaces mismatched hardware with cylinders built to accept that structure. Keys are cut and logged against the new system, and any hardware still under a fire or egress rule is checked and matched to that rule at the same time.
How the visit goesThe electric strike buzzes the moment the receptionist presses the release button, but the door still needs a shoulder to get past the latch, as though the two pieces were never matched.
Commercial-Grade Lock Replacement
How the visit goes
Looking at how the opening is actually used
A door's traffic shapes which hardware belongs on it. A staff entrance opened a handful of times a day tolerates lighter-duty hardware than a delivery door shouldered open on every shift, and a customer-facing storefront door needs a finish and function that hold up under public use. The locksmith asks how often the door opens, who uses it, and whether it is propped, wedged or held open in daily practice, since a door habitually held open needs hardware and a closer arrangement that account for that use rather than fighting it.
Cutting keys and updating the record
New keys are cut to the agreed system and tested in every door they are meant to open before anyone leaves the site. Where a master or interchangeable-core system is involved, the locksmith updates the business's key-control log with what was issued, what was retired, and which doors now share which key, so the paper record matches the metal. Any key that was reported lost or held by someone no longer with the business is confirmed as no longer functional on the new hardware.
Fire and exit requirements satisfied, not just noted
Where the door forms part of a fire separation or a required exit route, the new hardware is listed for that use and the door has been tested to confirm it still closes and latches on its own. Any push-type release hardware installed to meet an occupant-load threshold has been checked across the whole route it serves, not just at the one door where the call started. The business leaves with an opening that satisfies the condition that triggered the work, rather than a lock that merely looks similar to what was there before.
Commercial-Grade Lock Replacement
In the van
Strike plates and keepers
Interchangeable-core cylinder
Listed panic or exit hardware
Hookbolt and deadlatch hardware
Narrow-stile storefront lock
Commercial-Grade Lock Replacement
What affects the quote
Condition of the existing door and frame
A door and frame in good condition accept new hardware into the existing prep with little extra work. Damage from a break-in, a cracked frame or a previously mis-cut mortise pocket adds repair time the quote accounts for separately.
Number of doors involved
One entrance is the simplest case. Bringing several doors, or several branch locations, onto matching hardware or one key system in the same engagement is priced across the whole set rather than door by door in isolation.
Number of keys cut and issued
Keys are counted individually into the quote. A small office needing a handful of keys is a smaller line item than a multi-shift operation issuing keys to a large staff roster.
What to have ready
- Is there an electric strike, maglock or card reader already on this door?
- Is this one door, or part of a wider multi-door or multi-branch project?
- What is currently installed: a knob, a deadbolt, a mortise lock, or an exit device?
Commercial-Grade Lock Replacement: questions
QuestionsWhat is the difference between a mortise lock and a cylindrical lockset?
A mortise lock has its whole mechanism, latch, deadbolt and sometimes a separate handle function, built into one case that sits inside a pocket cut into the door's edge. A cylindrical lockset is a bored-in unit, simpler to service, common on standard commercial and residential doors alike. Which one your door takes depends on how it was originally prepped, not on preference alone.
What happens to keys held by former employees or contractors?
Once a cylinder is replaced or rekeyed, any key that was not reissued for the new combination simply stops working on that door. This is the direct answer to a key that walked out with someone who left the business, and it is worth doing across every door that key used to open, not only the one that prompted the call.
Why would my business need panic or exit hardware?
Once a space holds enough people, or handles a high enough hazard, its exit doors need to open with a single motion and no key, which is what panic or exit hardware provides. It is not a preference; it is a function tied to how many people the space is built to hold and what is happening in it.
Related services
- Master Key System DesignA property manager taking over a small commercial building inherits a shoebox of keys with no labels and no chart.
- Access Control InstallationThe team has grown past the point where one shared key still makes sense.
- Panic & Exit HardwareSomeone at the front counter always has to unlock the side door by hand before the lunch rush, because the round doorknob out there was never meant to be an exit for a room this size.